Data Breach Sparks Phishing Threats for Ledger Users

A security incident involving a third-party e-commerce partner has exposed order data, leading to phishing scams targeting Ledger users. Thankfully, Ledger’s wallets and self-custody systems remained secure throughout the incident.

Key Takeaways

• A breach at a commerce partner can expose customer order data even if wallet systems remain secure.
• Real order context, such as product, price, and contact or shipping details, can make phishing attempts appear legitimate.
• Treat unsolicited “support” messages as untrustworthy until verified through official Ledger resources.

In January 2026, Ledger alerted customers that their personal and order data from Ledger.com purchases were accessed during a security breach involving Global-e, responsible for processing certain orders.

How to

The company confirmed that its own system was not breached. However, the exposed data facilitated targeted phishing attempts that could mislead customers.

The Global-e Incident Explained

Ledger’s warning in early January detailed unauthorized access to order information within Global-e’s system. This data could include customers’ contact details and specifics about their purchases.

What Data Leaks Benefit Phishers

In this case, the risk stemmed not from passwords or payment information but the contextual data gleaned from the breaches, such as product names and prices, lending credibility to phishing messages.

Common Signs of Phishing

Phishing schemes often impersonate Ledger or associated partners, creating urgency over account security. As always, never divulge your recovery phrase and verify communications through Ledger’s official channels.

The incident serves as a reminder that while self-custody technology remains secure, customer data from third-party vendors can still be compromised, leading to risks.

For more information on Ledger’s scam responses and how to identify phishing schemes, visit their official support page.