
Paradex Ensures User Funds are Safe Amid Brief Platform Disruption
Paradex reassures users that their funds are secure following a recent temporary outage.
[PRESS RELEASE – Singapore, Singapore, January 20th, 2026]
Paradex has confirmed that all user funds remained fully secure during a brief outage earlier this week. The incident, lasting several hours, occurred while internal fixes were being applied and has since been completely resolved. The platform is now operational again.
According to Paradex’s team, the outage posed no threat to user balances or asset security. As soon as the problem was identified, remediation measures were enacted while keeping users informed throughout the recovery process.
Centralized Communication and User Support
During the downtime, Paradex provided consistent updates through its Discord channel. This method aimed to avoid mixed messages and prevent the spread of misinformation. Users received timely insights about the status of the investigation and the remedies being applied. The team was also available for direct inquiries, allowing impacted users to request account reviews or clarification where necessary.
Observing Media Coverage
In the wake of the outage, Paradex noted increased media scrutiny, with coverage from outlets not previously associated with the platform. The timing and similarity of several articles raised suspicions of a coordinated effort rather than independent reporting. Some articles exhibited a lack of technical detail or included inaccuracies, implying they were published before thorough verification. These narratives were then proliferated across social media, escalating concerns beyond the actual incident.
Paradex indicated that such phenomena are not uncommon in the cryptocurrency sector, where technical disturbances may be oversimplified. Similar events have transpired at various established platforms, highlighting the complexity of creating and sustaining resilient systems.
Metrics Returning to Normal
Following the resolution of the outage, Paradex reports restored stability across all platform metrics. Trading volumes exceeded $1.5 billion, with key metrics like Total Value Locked (TVL) and Open Interest recovering to pre-incident figures and trending upward daily.
The XP Rewards Season 2 is now in its concluding two weeks, showing elevated XP distributions that reflect ongoing user engagement and confidence in the platform.
Paradex stressed the importance of accuracy and proportionate reporting in the rapidly changing landscape. The team remains open to providing additional data or technical insights to ensure responsible and informed coverage.
About Paradex
Paradex is a decentralized trading platform committed to performance, transparency, and user-first design, catering to a global trading community.
Website: https://paradex.trade/ X: https://x.com/paradex Discord: https://discord.gg/paradex
