Popular charting service TradingView is said to have a glitch in its Fibonacci retracement tool, as suggested by a tweet from Cryptoteddybear, a self-proclaimed Elliott wave analyst.

The Fibonacci retracement tool reportedly performs linear calculations on logarithmic charts, which poses a considerable issue for traders utilizing the Elliott wave technique. According to a video shared by Cryptoteddybear on YouTube, the company acknowledged the issue in a response to his tweet, indicating an ongoing investigation.

“Thank you @tradingview for finally taking this issue seriously.”
Translation: Thank you for finally addressing this issue seriously.

Past reports of this bug date back to November 2014, with numerous requests for attention seemingly overlooked by TradingView, despite their assurance to a user in 2017 that they had plans to rectify it. Yet, the issue remains unresolved, as asserted by Cryptoteddybear, who mentioned that a company representative informed him about the efforts to prioritize a fix.

Recently, TradingView has introduced the “CIX100” index, an AI-enhanced index of the top 100 performing cryptocurrencies. The crypto analytics firm Coin Metrics also made headlines this month by acquiring Bletchley Indexes to develop smart beta indexes for crypto assets.

As of now, TradingView has not provided any comments regarding this matter.